Privacy Policy

Last updated: February 2026

1. Who We Are

Paradigm Shift Consulting Ltd ("we", "our", "us") is an ISO 9001:2015 certified consultancy registered in England and Wales. Our registered office is The Old Mill, 9 Soar Lane, Leicester LE3 5DE.

2. What Data We Collect

We may collect the following personal data:

Name, email address, phone number (via our contact form)
Company name and job title
IP address and browser information (via server logs)
Cookies and usage data (see our Cookie Policy)

3. How We Use Your Data

We use your personal data to:

Respond to your enquiries and provide our services
Send you information you have requested
Improve our website and services
Comply with legal obligations

4. Legal Basis for Processing

We process your data on the basis of: legitimate interests (responding to enquiries), consent (marketing communications), and contractual necessity (providing services you have requested).

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

6. Your Rights

Under the UK GDPR, you have the right to: access your data, rectify inaccurate data, request erasure, restrict processing, data portability, and object to processing. To exercise any of these rights, please contact us at info@ps.consulting.

7. Contact Us

If you have questions about this privacy policy, please contact us at info@ps.consulting or call 0330 133 0920.